Shipping policy

We are committed to delivering your order quickly and safely. Please review our shipping policy below for details about order processing and delivery times.

Order Processing Time

All orders are processed within 1–2 working days after the order is placed.
Orders are processed Monday to Friday (excluding public holidays).

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking details, where available.

Shipping Times

United Kingdom

Estimated delivery time: 3–5 working days

European Union

Estimated delivery time: 7–14 working days

Delivery times may vary depending on the destination, courier delays, customs processing, or other unforeseen circumstances.

Shipping Delays

While we strive to meet the delivery times mentioned above, delays may occasionally occur due to factors beyond our control, such as:

• High order volumes

• Postal or courier service delays

• Customs processing for international shipments

We appreciate your patience and understanding in such situations.

Incorrect Address

Please ensure that your shipping address is correct at the time of checkout. We cannot be responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact our support team as soon as possible so we can assist you in resolving the issue.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team and we will be happy to help. 

you can contact us at info@gotechstore.co.uk